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Manufacturer Warranty

Warranty/Limitation of Liability. Belava designs and builds its Products with integrity, fine materials and compulsive attention to details to provide Customer with many years of Product use and Customer satisfaction.

Belava offers a limited Manufacturer’s Warranty that our product will be free of defects in materials and workmanship. Like any other warranty, Belava’s Manufacturer’s Warranty does not cover damages resulting from regular use, abuse, mishandling or damage during the shipment.

Belava warrants that at the time of shipment the Products covered by Customer's purchase order shall meet Customer's specifications and shall be free of all defects in workmanship or material. The above warranties are given in lieu of all of the warranties, either express or implied, and all other warranties are hereby disclaimed, including without limitation the implied warranties of merchantability and fitness for a particular purpose. In the event that the Products do not meet the foregoing warranties, Belava shall, at its option, replace the Products free of charge or refund the purchase price paid for those Products by Customer. Such replacement or refund shall constitute Customer's sole remedy for breach of the foregoing warranties and Belava shall have no additional liability therefor. Belava's liability for damages under Customer's purchase order or otherwise shall in no event exceed that part of the purchase price applicable to the Product with respect to which such damages are claimed. In no event shall Belava be liable for any incidental, consequential, special, punitive or indirect damages attributable to the sale of the Products under this Agreement or any other matter arising out of or in connection with this Agreement. Customer must notify Seller within ten (10) business days following receipt of the Products if any Product is damaged or if a shortage occurs. Belava will not be responsible for any claim for damage or shortage not reported within such ten (10) day period. 

Warranty/Limitation of Liability on Equipment and Furniture. In order for your warranty to be activated please prepare for inspecting product at the time of the delivery (not outer packaging) actual product inside of the box. We urge you to please do not sign delivery documents or release driver without proper inspection of the product. If you are unable to inspect inner contents of the shipment at the time of delivery, please stipulate in writing on the delivery receipt (driver's copy and your copy) "Possible Concealed Damage" before signing.

Please make sure to follow below steps at the time of delivery:

  1. Unwrap the pallets
  2. Unpack the product in the presence of the driver
  3. Inspect all merchandise for any damages in the presence of the driver
  4. Sing-off delivery documents ONLY if product is received in good condition and there are no shortage
  5. In case of the shortage or any damages, please stipulate in writing on the delivery receipt (driver's copy and your copy) before signing
  6. Please make sure to retain your own copy of the delivery receipt in order for manufacture warranty be activated
  7. Please email us same day delivery receipt in order for manufacturer warranty to be activated

If equipment is to be received by receiving department or someone else other than yourself please make sure to instruct them to properly follow all necessary steps before signing delivery receipt. 

Person who is authorized must be present at the time of the delivery to sign off shipment documents ONLY if product is received in good condition and there is no shortage or any damages. In case of shortage or damages, please stipulate in writing on the delivery receipt (driver's copy and your copy before singing. If they are unable to inspect inner contents of the shipment at the time of delivery, please have them to stipulate in writing on the delivery receipt (driver's copy and your copy) "Possible Concealed Damage" before signing.